1. About this policy
This specialist website is operated for Phoenix Homes property marketing and Asim Shafaat. It explains what information may be processed, why it is used and the choices available to you.
2. Information you choose to provide
You may choose to provide your name, telephone number, email address and details of a property requirement. The website's enquiry forms do not store or transmit this information to a website database. They prepare a WhatsApp message for you to review and send. WhatsApp's own privacy terms apply once you use that service.
3. Technical information
A hosting provider may process standard technical logs such as an IP address, browser type, requested page and time of access for security, reliability and abuse prevention. This build does not include an analytics platform, advertising tracker or user account system.
4. How information is used
- To respond to property enquiries and arrange conversations.
- To provide requested sales, leasing or valuation assistance.
- To protect the website and maintain reliable operation.
- To comply with applicable legal and regulatory requirements.
5. Sharing and retention
Information is not sold. It may be shared only where needed to respond to your request, with a service provider acting on instructions, or where disclosure is required by law. Enquiry information should be retained only for as long as reasonably needed for the relevant property service, record-keeping or legal purpose.
6. Your choices
You may request access to, correction of or deletion of personal information held in connection with your enquiry, subject to applicable legal requirements. UAE Federal Decree-Law No. 45 of 2021 provides the federal framework for personal data protection. See the UAE Government data protection overview.
7. Contact
For a privacy request, email asim@phoenixhomes.ae or call +971 52 251 1007.